PRIVACY POLICY

1. Introduction
Welcome to Thrive With Wisdom ("Company," "we," "our," "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.thrivewithwisdom.com (the "Website") and engage with our coaching services.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

2. Information We Collect
When you use our Website and services, we may collect the following personal information:

Personal Identifiable Information (PII): Name, email address, phone number, and billing address.
Payment Information: Collected through our third-party payment processor (Wix Payments); we do not store payment details directly.
Session Notes: Information voluntarily shared during coaching sessions may be recorded for reference.
Technical Data: IP address, browser type, referring URLs, and usage details via Google Analytics and Google Search Console.
Marketing Preferences: Information related to your opt-in status for email subscriptions.

3. How We Collect Information
We collect your data in the following ways:

Directly from You: When you book a session, sign up for emails, complete a contact form, or purchase services.
Automated Tracking Technologies: Through cookies and analytics tools like Google Analytics, Facebook Pixel, and Pinterest Pixel to enhance your experience.
Third-Party Integrations: Payment processing through Wix Payments.

4. How We Use Your Information
We use your personal data to:

Provide and manage coaching services.
Schedule and process payments for coaching sessions.
Communicate with you about upcoming sessions, reminders, or service updates.
Send email newsletters and marketing content (with opt-out available).
Analyze website performance and enhance user experience through tracking technologies.
Ensure security and prevent fraudulent activities.

5. How We Share Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:

Third-Party Service Providers: Such as Google Analytics, Wix Payments, and email marketing platforms to help operate our Website and services.
Legal Compliance: If required by law, court order, or to protect our legal rights.
Business Transfers: If Thrive With Wisdom undergoes a business transition such as a merger or acquisition, your data may be part of the transferred assets.

6. Cookies and Tracking Technologies
We use cookies and tracking technologies, including Google Analytics, Facebook Pixel, and Pinterest Pixel, to understand visitor behavior and improve our Website. You can manage your cookie preferences in your browser settings.

7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. Our Website is hosted on Wix, which complies with industry security standards and encrypts stored data.

8. Data Retention
We retain your personal data until you request its removal or as required by law. Session notes and client records are stored securely and kept confidential.

9. Your Rights (GDPR & CCPA Compliance)
If you are an EU or California resident, you have rights under GDPR and CCPA, including:

Right to Access: Request details of the personal data we hold about you.
Right to Correction: Request corrections to inaccurate or incomplete information.
Right to Deletion: Request deletion of your data (subject to legal obligations).
Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Opt-Out: Unsubscribe from marketing communications at any time.
Right to Restrict Processing: Request that we limit how we use your personal data.
Right to Object: Object to data processing based on legitimate interests or direct marketing.
Do Not Sell My Personal Information: Thrive With Wisdom does not sell personal information, but California residents may still request to opt out of any potential data sharing for marketing purposes.

To exercise any of these rights, please contact us at mayra@thrivewithwisdom.com.

10. Opt-Out & Managing Preferences

You can unsubscribe from marketing emails using the link at the bottom of each email.
You can disable cookies in your browser settings.
To request data deletion, email us at mayra@thrivewithwisdom.com.

11. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.

12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:

Email: mayra@thrivewithwisdom.com
Contact Form: www.thrivewithwisdom.com/contact